How to Order Your Foreign Exchange Online

You can order a World Currency Card™ and foreign cash online using the same procedures. And your currency can be collected or delivered to your door.

Order your forex online

Steps to Ordering

Note: Only available for individuals

  1. Begin by registering for online forex ordering.
  2. Log in to the online system.
  3. Insert travel details
  4. Insert currency type and value. The rand value will be calculated at the current exchange rate.
  5. Pay via EFT or with a debit or credit card.
  6. Finally, you can decide whether to collect the currency from your nearest branch, or have it delivered directly to your door (pre-approved locations only). Note deliveries are only available in US Dollars, British Pounds and Euros.

Requirements for Collection or Delivery

Previous or existing forex customers:

  • Green bar-coded identity document

New customers must present original documents of the following:

  • Green bar-coded identity document
  • Travel arrangements
  • Proof of residential address
  • Passport

Please note: If your FICA documents have expired, or you have changed address, it will be necessary for you to submit a new set of documents. In terms of legislation, proof of identity, residential address and travel arrangements are required to purchase foreign exchange.