Benefits

Find out more about MoneyGram. 

How to Send Money

Sending money abroad using MoneyGram is simple and safe with these quick steps:

1. Locate your nearest Bidvest Bank branch
2. When visiting a MoneyGram agent, bring along valid personal identification and proof of address
3. Complete a MoneyGram ‘Send’ form
4. Hand over the form, money and transfer fee and receive a reference number
5. Provide the recipient with the reference number who can then  collect the money from a MoneyGram agent in their country

How to Receive Money

Receiving money abroad using MoneyGram is simple and safe with these quick steps:

1. Receive the MoneyGram reference number from the sender
2. Locate your nearest Bidvest Bank branch
3. Complete a MoneyGram ‘Receive’ form
4. Present the form along valid personal identification and proof of address
5. Ensure that the name on the transfer record matches your name as it appears on your ID or passport

Protect Yourself from Fraud

Wiring money is effectively like sending cash. Once it has been wired, it cannot be returned. To avoid being scammed, use common sense and follow these tips.

Always:

• Know who you’re dealing with
• Research any offer before buying

Never:

• Send money to anyone you don’t know
• Wire money to someone you think you know who is supposedly in a crisis, before checking the story and identity first
• Send money to receive money

If you have been scammed:

• Report the incident immediately to your local police station
• Contact MoneyGram 1-800-MONEYGRAM

Visit the MoneyGram website for further information on how to protect yourself from fraud.

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