If your card is lost or stolen, we’ll deliver a replacement card to you wherever you are. If this isn’t possible, we can get emergency cash to you via a participating emergency cash provider (subject to availability of service and sufficient funds available on your card).

Our call centre is open 24 hours a day, every day of the year – so help is always on hand if you need it.

MasterCard® World Currency Card

South Africa: 0800 982 679

Other countries: 0044 203 788 1638

Keep this contact information on hand at all times and call us as soon as possible if your card gets lost or stolen.